Document generation errors
"Generation failed. Please try again."
This is a transient error. Wait a few seconds and click Retry. If it keeps failing:
- Check our status page for any ongoing incidents.
- Try a shorter or more specific prompt.
- Clear your browser cache and try in a private/incognito window.
The output is cut off or incomplete
This usually means the requested document length exceeded the available context for your plan. Try:
- Switching to a shorter report length.
- Breaking the topic into multiple smaller documents.
- Upgrading to a higher plan for larger context windows.
The content is inaccurate or hallucinated
AIDocng uses large language models and may occasionally produce inaccurate information, especially for recent events. Always review generated content before publishing or distributing.
Tips for better accuracy:
- Provide specific dates, regions, or sources in your prompt.
- Use the Add Source feature to ground the report in specific reference material.
- Enable Verify with Web Search (Pro and Team plans) to include live web citations.
Still experiencing issues?
Contact support with your document ID (visible in the URL) and a description of what went wrong.