Common login errors
"Invalid email or password"
Double-check that you're using the correct email address and password. Passwords are case-sensitive. If you've forgotten your password, use Forgot password? on the login page.
"Your account has been disabled"
This usually means a billing issue or a potential security concern. Contact support with your email address and we'll help resolve it.
"Too many login attempts. Please try again later."
For your security, your account is temporarily locked after several failed attempts. Wait 15 minutes and try again, or use the password reset flow.
"Sign in with Google / GitHub not working"
- Make sure you're using the same social account you originally signed up with.
- Check that you haven't revoked AIDocng's permissions in your Google or GitHub privacy settings.
- Try clearing browser cookies and cache, then sign in again.
Still stuck?
Contact support and include the error message you're seeing for the fastest response.