Verification code not received?
AIDocng uses email verification codes during sign-up and when logging in from a new device. If you haven't received yours, try the following steps.
Check spam / junk folder
Verification emails occasionally land in spam. Search your inbox for an email from noreply@aidocing.com.
Request a new code
On the verification screen, click Resend Code. Wait at least 60 seconds before requesting again.
Check the email address
Make sure you're checking the inbox for the email address you used to sign up. If you're unsure which email you registered with, contact support.
Still not receiving it?
Email deliverability can sometimes be affected by your mail provider. Try:
- Adding
noreply@aidocing.comto your contacts. - Using a different email provider (e.g., Gmail, Outlook).
- Contacting your IT department if you're on a corporate network with inbound email filtering.